Privacy policy
Providing personal data and consent to their processing are completely voluntary. Any personal data provided to us is processed only to the extent and for the purpose to which you have consented. However, if you decide not to provide us with the data necessary to process the order and do not consent to their processing, unfortunately we will not be able to process your order.
Please remember that you have the right to update or completely delete your personal data at any time. You can do it yourself or with our help, which we will be happy to provide.
Our company adheres to a strict personal data security policy. Your personal data is safe with us and we make every effort to ensure that this level is higher and higher every year. We believe that reading our privacy policy will make you feel safe and enjoy shopping at www.matchabros.pl .
I. Personal Data Administrator
The administrator of personal data is www.matchabros.pl . (hereinafter referred to as ADO), i.e. the person responsible for ensuring the security of your personal data is:
Matcha Bros. ul. Wiosny Ludów 48, 81-459 Gdynia, NIP 5862169171
II. Personal data protection system
ADO has applied technical and organizational measures to ensure the protection of processed data in accordance with the requirements set out in the applicable provisions on the protection of personal data. In particular, the following was taken into account: the Regulation of the Minister of Internal Affairs and Administration of April 29, 2004 on the documentation of the processing of personal data and the technical and organizational conditions to be met by devices and IT systems used for the processing of personal data (Journal of Laws No. 100, item .1024); guidelines of the Inspector General for Personal Data Protection; Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
The most important elements of the personal data protection system used include:
1. SSL certificate, which guarantees that communication between your computer and www.matchabros.pl is encrypted with a 256-bit key.
2. We collect and process only necessary personal data for the shortest possible time, and you must give separate consent for any activities not related to the implementation of the sales contract.
3. Only persons authorized and trained in the protection of personal data have access to your personal data, guaranteeing their security.
4. The IT system www.matchabros.pl and internal company procedures meet
all personal data protection standards.
The PDC has thus fulfilled all legal obligations regarding the protection of personal data.
III. Personal data, purpose and storage period
A. Registration
During registration, please provide the data necessary to create an account at www.matchabros.pl , so you do not have to waste time filling out the entire order form again with each subsequent purchase. By registering you save time. After logging in, the Registered Customer can also verify the status of the order placed and the history of purchases made. A registered and logged in customer can correct, supplement or completely delete data from www.matchabros.pl at any time.
During registration, please:
1. name and surname - necessary for us to later issue a sales document and address the parcel;
2. address (street, house number/or house and apartment number, postal code and city) - necessary for us to address the parcel later;
3. e-mail - necessary for logging in and communication related to the use of www.matchabros.pl ;
4. telephone number - necessary when selecting some delivery methods (required by carriers)
The data is stored for a period of 5 years from the last login.
B. Placing an order
When placing an order, please provide us with the data necessary to complete the order, which in the case of registered and logged in customers is partially downloaded automatically from the data provided during registration.
When placing an order, please provide:
1. name and surname or name of the company/institution - necessary to issue a sales document and address the shipment;
2. address (street, house number/or house and apartment number, postal code and city) - necessary to address the parcel;
3. e-mail – necessary for communication related to the execution of the order;
4. telephone number – necessary when selecting some delivery methods (required by carriers).
If, when placing an order, the Customer chooses delivery to an address other than the one indicated when registering or placing the order, please additionally provide:
1. name and surname or name of the company/institution - necessary for us to address the parcel;
2. address (street, house number/or house and apartment number, postal code and city) - necessary to address the parcel;
3. telephone number of the recipient of the shipment - necessary when selecting some delivery methods (required by carriers).
If, when placing an order, the Customer chooses to issue a sales document with data other than those indicated during registration or placing the order, please additionally provide:
1. name and surname or name of the company/institution - necessary to issue a sales receipt;
2. address (street, house number/or house and apartment number, postal code and city) - necessary to issue a proof of sale;
The data provided when placing an order is processed by www.matchabros.pl and the following entities to the extent specified below:
1. name and surname, address, telephone number, e-mail address indicated as the delivery address are provided to transport companies in the form of a label/waybill, which is also an order to deliver the shipment, depending on the selected type of shipment.
a. InPost sp. z o. o., based at ul. Wielicka 28, 30-552 Kraków
2. If you use a payment using an external payment system, all data provided after going to the payment operator's website remains registered only in its database and is in no way available or stored by www.matchabros.pl .
www.matchabros.pl cooperates with the payment operator: a. BLUE MEDIA SA Ul. Powstańców Warszawy 6, 81-718, Sopot.
The available payment methods are:
- Payment card: Visa, Visa Electron, MasterCard, MasterCard Electronic, Maestro
- Online transfer
If the payment was made using a payment card, the funds are refunded to the account of the card used for payment. The order processing time is counted from the moment of obtaining positive payment authorization.
The data is stored for a period of 5 years from the end of the calendar year following the year in which the sales document was issued, in accordance with the applicable regulations governing the storage period of accounting documents.
3. name and surname, address, NIP indicated as the data for which the sales document is to be issued are transferred in the form of a sales document to the accounting system: InFakt Sp. Z o. o. with its registered office in Kraków, (KRS: 00003205, NIP: 9452121681) operator of the website infakt.pl
C. Marketing
If you subscribe to the newsletter and agree to receive it during the registration or ordering process, please only provide your e-mail address to which commercial information from www.matchabros.pl will be sent, which you can unsubscribe from at any time by logging in to your account. at www.matchabros.pl or by clicking the unsubscription link located in the footer of each newsletter.
The e-mail address is transferred and processed solely for the purpose of sending e-mails to:
a. FreshMail Sp. z o. o. based in Kraków (KRS: 0000497051, NIP 6751496393), operator of the FreshMail website
D. Correspondence
If we are provided with personal data that is not necessary for the performance of a contract or legal obligation, e.g. in correspondence with us, in contract withdrawal, warranty or guarantee forms, this data will be immediately deleted or anonymized and will not be processed.
Therefore, please do not provide us with information and personal data that we do not ask for directly and that are irrelevant from the point of view of the implementation of the contract or legal obligation.
IV. Cookies - your personal data that is collected automatically after entering www.matchabros.pl
Cookies (so-called "cookies") are IT data, in particular text files, which are stored on the Customer's end device www.matchabros.pl .
Two basic types of cookies are used at www.matchabros.pl : "session cookies" and "persistent cookies". "Session" cookies are temporary files that are stored on the Customer's end device until logging out, leaving the website or turning off the software (web browser). "Permanent" cookies are stored on the Customer's end device for the time specified in the cookie parameters or until they are deleted by the Customer.
The following types of cookies are used at www.matchabros.pl :
1. "necessary" cookies enabling the use of services available at www.matchabros.pl ; e.g. authentication cookies used for services requiring authentication;
2. cookies used to ensure security, e.g. used to detect authentication abuses within www.matchabros.pl ;
3. "performance" cookies, enabling the collection of information on how to use the websites www.matchabros.pl ;
4. "functional" cookies, enabling "remembering" the settings selected by the Customer and personalizing the www.matchabros.pl interface;
5. "advertising" cookies, enabling the provision of advertising content to the Customer more tailored to his interests.
In many cases, the software used to browse websites (internet browser) allows the storage of cookies by default.
If you do not agree to the placement of cookies on your device, you can block their placement by appropriately configuring your web browser. Information on how to do this can be found in the help files of your web browser. Unfortunately, if you block cookies from www.matchabros.pl , we cannot guarantee its correct operation.
If you agree to the placement of cookies on your device, but after visiting www.matchabros.pl you would like to delete them, you can do so without risk and information on how to do this can be found in the help files of your web browser.
A. www.matchabros.pl (server)
The IT system used by www.matchabros.pl automatically collects in logs data related to the device you use to connect to www.matchabros.pl . This data is collected only for statistical purposes and concerns: type of device, operating system, type of web browser, screen resolution, color depth, IP, internet service provider, or entry address to www.matchabros.pl and is used only in the website optimization process .matchabros.pl in order to ensure the greatest possible convenience of use.
These data are never combined with the data referred to in Part III and only constitute material for statistical analysis and mechanisms for correcting system errors.
Data is processed for 24 months from the last activity.
B. www.matchabros.pl (cookies)
www.matchabros.pl uses "cookies" technology, i.e. text files placed on your device, to enable www.matchabros.pl to recognize you and adapt www.matchabros.pl to your needs.
www.matchabros.pl uses cookies to:
1. remembering login (the session lasts 30 minutes from the last activity, after which the cookie is deleted);
2. remembering the contents of your basket (the session lasts 30 days from the last activity, after which the cookie is deleted);
3. remembering your display preferences www.matchabros.pl (the session lasts 30 days from the last activity, after which the cookie is deleted);
4. creating statistics and viewing reports on the operation of www.matchabros.pl ; (the session lasts 30 days from the last activity, after which the cookie is deleted);
5. personalize the appearance of www.matchabros.pl by displaying products that the store's algorithm will indicate as interesting for you based on the products you have purchased, put in the cart, searched for in the store, as well as their authors, producers, category - in other words, similar products, but never linked directly to your personal data. (the session lasts 30 days from the last activity, after which the cookie is deleted);
C. Google Analytics (cookies)
Google Analytics uses "cookies" technology, i.e. text files placed on your device, to enable www.matchabros.pl to analyze traffic sources and how visitors use it.
Google collects data obtained from placing cookies on devices on its servers and uses this information to create reports and provide other services related to traffic and Internet use.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.
These data are never combined with the data referred to in Part III and only constitute material for statistical analysis and mechanisms for correcting system errors.
The data is processed for 12 months from the last activity, after which the cookie is deleted.
D. Google AdWords (cookies)
Google AdWords uses "cookies" technology, i.e. text files placed on your device, to enable www.matchabros.pl to assess the correctness and effectiveness of advertising activities conducted using the AdWords network.
Google collects data obtained from placing cookies on devices on its servers and uses this information to create reports and provide other services related to traffic and Internet use.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.
These data are never combined with the data referred to in Part III and only constitute material for statistical analysis and mechanisms for correcting system errors.
The data is processed for 12 months from the last activity, after which the cookie is deleted.
E. Cookies from partner servers
www.matchabros.pl uses scripts and software elements provided and located on the servers of its business partners. Such cookies may contain data necessary for the partner to provide the service provided to www.matchabros.pl or contain data other than those listed in the privacy policy.
www.matchabros.pl selects its business partners very carefully, but is not responsible for their cookie policy. Therefore, we recommend that you verify each of our partners on your own and decide whether you want to accept their cookies.
www.matchabros.pl uses scripts from the following partners:
1. Google Inc. based in Mountain View (CA, USA)
2.Facebook Inc. based in Menlo Park (CA, USA)
V. Privacy policy and security of www.matchabros.pl partners
www.matchabros.pl selects its business partners very carefully and equally carefully verifies links to other websites placed on www.matchabros.pl . However, www.matchabros.pl is not responsible for the standard and privacy protection policy applied by the owners, operators or administrators of these websites. Therefore, we recommend that you verify each of our partners on your own and decide whether you want to entrust them with your personal data.
Google – https://www.google.pl/intl/pl/policies
Facebook – https://www.facebook.com/about/privacy/cookies
VI. Transferring your personal data
In special situations where applicable law requires the Personal Data Administrator to transfer collected data to state authorities, www.matchabros.pl will make such data available.
Except for these situations, your personal data, to the extent permitted by law on the basis of separate entrustment agreements, are transferred to specific entities only and in connection with the need to fulfill the contractual or legal obligation of the Personal Data Administrator. The categories of entities to which data may be transferred include: advertising agencies, banks, accounting offices, IT service providers, courier companies, logistics companies, payment institutions, carriers.
In the event of such a transfer, the Personal Data Administrator concludes appropriate entrustment agreements with these entities, guaranteeing the highest standard of protection and maintaining the confidentiality and security of personal data, as well as their use only for the purpose of fulfilling the contractual or legal obligation of the Personal Data Administrator.
VII. Change of privacy policy www.matchabros.pl
www.matchabros.pl reserves the right to change the privacy policy if required by applicable law, the technological conditions of operation of www.matchabros.pl change or the change introduces a standard higher than the minimum required by law.
www.matchabros.pl will notify you about such a change electronically (to the e-mail address provided during registration).
The current text of the privacy policy will always be available at http://matchabros.pl/polityka-prywatnosci
VIII. Your rights
In accordance with applicable regulations, you have the right to your personal data
down:
1. refuse or limit the processing of personal data;
2. object to the processing of personal data;
3. access to personal data;
4. rectification or deletion of personal data;
5. transfer of personal data;
6. withdrawal of consent to the processing of personal data;
7. submit a complaint to the supervisory authority - the President of the Personal Data Protection Office.
These rights are inalienable and cannot be limited. We will always be happy to provide you with help and information, and you can exercise some of the above-mentioned rights yourself.
IX. contact
www.matchabros.pl contacts you using the e-mail address provided, and only in special situations we use the telephone number provided by you.
If you have any questions or doubts regarding the privacy policy and security of your personal data, please contact us by e-mail info@matchabros.pl
If you wish to update or delete your personal data, unless you are unable or unwilling to do so yourself, please contact us by e-mail at info@matchabros.pl
In the above matters you can also correspond with us at:
Matcha Bros. ul. Wiosny Ludów 48, 81-459 Gdynia
